Legal
Privacy Policy
Last updated May 1, 2026.
1. What we collect
Account details you give us (name, email, company), billing records, call detail records needed to provide and bill the service, support conversations, and technical data such as IP address and browser type when you use the portal or website.
2. How we use it
To provide, bill and secure the service; to respond to support requests; to detect fraud and abuse; to meet legal obligations; and, where you agree, to send product updates.
3. Call recordings
Recordings are only created where recording is enabled on your account. You are responsible for informing callers and obtaining any consent required by law.
4. Sharing
We share data with carriers and infrastructure providers only as needed to connect calls, with payment processors to handle top-ups, and with authorities where legally required. We do not sell personal data.
5. Security
We use encrypted connections, hashed passwords, optional two-factor authentication, login lockouts and audit logs to protect accounts and data.
6. Retention
Call detail records and billing data are kept for as long as needed for billing, tax and legal purposes. Other data is deleted or anonymised when no longer needed.
7. Your rights
Depending on where you live, you may have rights to access, correct, delete or export your data, or object to certain processing. Contact us to make a request.
Questions about this document? Email [email protected].